- New marketing: the old ways will not do
- The changing face of the customer
- Creating an online customer engagement strategy
- How to create your online customer engagement success
- The tactics for creating a customer engagement strategy
- Measuring online customer engagement
- What role can digital media play during a recession?
I’m honored to have made my small contribution alongside people like Jim Novo and points of views from Foviance, Satama and several others. For me, it’s a reward for growing from my roots in IT and getting a more strategic and business oriented professional profile.
Download “Winners and Losers in a Trouble Economy”
Download the “2008 Annual Online Customer Engagement Survey”